Whether you require a bit of troubleshooting, assistance setting up a new computer or mobile device, or would just like a quick technology refresher, we’re here to help! One-on-one appointments with one of our Librarians are available to all library cardholding residents in good standing. To request an appointment, simply complete the form below, and one of our librarians will respond within three business days to schedule a date and a time with you.
Some tech assistance may be beyond our ability to provide.
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Jefferson County Library District is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Jefferson County Library District
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations:
Jefferson County Library District has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Jefferson County Library District regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found.
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
